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Session 3b: Excellence in Canadian Development Cooperation: Quality Management Systems

Session 3b: Excellence in Canadian Development Cooperation: Quality Management Systems

What are organizational excellence frameworks? What advantages do they bring to businesses and other organizations?  How can we incorporate them?  Dawn Rigrose, Dan Corbett and Michael Wodzicki will help you come to grips with this very important field.  Be sure to attend this interesting session which promises to provide lessons that can be incorporated to your own organization to both improve efficiency and foster greater competitiveness.

Chair: Ranjan Banerjee - Director, Policy Research International 

Ranjan retired from the Department of Foreign Affairs and International Trade (DFAIT) where he worked as a Foreign Service Officer and Trade Commissioner (1982-2012). and joined in 2012 Policy Research International - an Ottawa based company engaged in the activities of research, strategy, policy and program design, evaluation and implementation of projects related to international development. While at DFAIT, Ranjan conducted negotiations with investors, international partners on economic cooperation and overall international commercial relations, focused on enterprise development, government private sector policy development and public policy evaluation on trade. As a trade commissioner, he worked continuously to create international market opportunities for more than 100 diverse Canadian companies.

Dawn Ringrose - Organizational excellence expert 

Since 1984, Dawn Ringrose MBA, FCMC has consulted to management across sectors that positively contribute to organizational performance. Dawn has been recognized by her peers with several awards and appointments including: Quality & Excellence Builder Award (Quality Council of Alberta), External Team Member (Premiers Award of Excellence), and Advisory Board (Caribbean Centre for Organizational Excellence). Her professional credentials include: Assessor of Quality Systems, Registered ISO 9000 Specialist, Certified Excellence Professional, and Registered Organizational Excellence Specialist.

Recently, Dawn authored the Organizational Excellence Framework, a publication that ‘consolidates’ the principles and best management practices of leading quality management system frameworks and provides ‘implementation guidelines’ for the practitioner. She has presented on the publication attracting great interest at the Canadian Quality Congress, the Management Consulting Symposium (Jamaica), and the World Business Capability Congress (New Zealand). Dawn has noted demand in developing countries as excellence frameworks are related to organizational performance and thereby contribute to the economy, trade, and quality of life. 

Presentation: Organizational Excellence Framework

Dan Corbett - Interim Assistant Vice-President Human Resources, Carleton University

Dan has extensive experience in leading organizational alignment strategies and continuous improvement strategies that enable people to achieve higher capacity to deliver business goals. He has served as President & CEO in the public and not-for-profit sectors and senior executive roles in the private sector. He is currently working in the Human Resource Department at Carleton University. 

Michael Wodzicki - Director (Market Development), Canadian Co-operative Association

Michael is Director (Market Development) at the Canadian Co-operative Association (CCA). Since 2010, he has helped grow CCA’s work internationally by building relationships and pursuing business opportunities with governments, foundations, international financial institutions, private companies, and NGOs around the world. Previously, Michael led a team of 20 people at a Canadian government institution that promoted democracy and human rights globally. He’s also managed development programs in Eastern Europe and for three years, advised a Canadian cabinet minister.

PresentationPractical Excellence in International Development