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Manager, Global Program Operations

Date of Publication
Application Deadline
MEDA - Mennonite Economic Development Associates
Brief Description

Position Summary

Reporting to the Senior Manager, GPO and working closely with Country Program Managers, the Manager, GPO is a coordinating function in the MEDA GPO department for project planning and reporting enabling the country teams to effectively implement their projects.  Provides best practices, processes, and tools to support effective project management by country staff.  The Manager will be process-oriented and focused on compliance assurance at the project level. The Manager may manage a portfolio of 2-3 projects and may support HQ level donor relationships.  As an experienced member of the Global Programs Operations team, this role is vital to the sound implementation and operationalization of MEDA’s project delivery processes and tools.

In addition, the Manager GPO may be required to provide support to business development and special projects based on need and relevant expertise.

  • Job Status:  Full-time, Permanent
  • Start Date: August 2023
  • Location: Remote/hybrid with preference given to candidates with proximity to a MEDA office in Canada or in the Regions where we work. MEDA has offices and/or hubs in Waterloo, Ottawa, Senegal and various countries in Africa and Latin America. 
  • Applications will be reviewed on a rolling basis


Project / Programs Systems and Process Support (80%)

  • Lead in operationalizing MEDA’s project management systems and processes
  • Promote adoption of standard tools and processes across projects and regions
  • On-site and remote training and learning sessions on best practices, systems, processes and compliance
  • Delivering project management training plans for new projects and refresher plans for existing projects as required
  • Provide direct project management and coordination support to projects as requested
  • Collaboration with CPM on internal and external project reporting
  • Support programs and projects on site during start up and closure phases, and during peak demand periods during the project life-cycle as required by country teams

Project Risk Assurance and Compliance (20%)

  • Collaboration with country teams to ensure that contractual and donor requirements are met – ensure project is executed according to contract terms, conditions and timelines, work with country teams to resolve and document deviations, escalate as required
  • Quality control review on project sub-agreements and contracts coordinating with MEDA Legal, Finance and/or HC as required
  • Compliance assurance at the project level with both the Donor contract and MEDA policies & procedures
  • Project and operational risk reviews, based on established templates and processes (such as 11 point list)

Any other duties and/or requirements as assigned


Education: University degree, ideally Masters or post-degree diploma, in Business Administration or a related field. Formal Project Management certification such as PMP is a strong asset.

Experience:  Proven track record of at least 2 years of business experience or industry specific consulting/supporting experience for projects with budgets of up to and including $1 million.

Language: English mandatory. Fluency in either French and/or Spanish required. 

Technical: Project support experience (2 years) in market systems and/or agriculture across international regions, experience with donors (such as Global Affairs Canada, USAID, MasterCard Foundation, Bill & Melinda Gates Foundation). Knowledge and aptitude for project management process and tools

Additional Qualifications:

  • Appreciation and support of MEDA’s mission, vision and values
  • Understanding and appreciation of business principles, international development and MEDA’s approach of creating business solutions to poverty
  • Willingness to undertake international travel (approximately 30 days annually)
  • Excellent skills in relationship management, including building relationships, networking and presentation, negotiation and interpersonal communication

APPLICATION DEADLINE: Please apply by Thursday, July 13 at 4:00 pm EST

MEDA is an equal opportunity employer and accommodations are available during all phases of the recruitment process. We ask that any applicants requiring accommodation make their needs known in advance.